How can I contact EverythingCare?

You can email us at support@everythingcare.co where our customer service team will be happy to help you with whatever you need!

Do all your products meet the health regulations and requirements?

Yes! All of EverythingCare’s products meet FDA and Health Canada requirements. Further to that, all of EverythingCare’s products follow EU and UK compliance regulations.

Do you ship worldwide?

Yes, we ship worldwide except the countries we have listed in the Shipping Policy.

Where do you manufacture and ship from?

We manufacture and ship from Canada.

Can I change or cancel my order?

Kindly refer to Refund Policy.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal, Apple Pay payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We usually process orders in 5-9 business Days*.

What if I don't receive my order?

If you don't receive your order within the shipping times mentioned, please reach out to support@everythingcare.co and we will be happy to assist you.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

Kindly refer to Refund Policy.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Are all your products vegan, organic and cruelty free?

Most of our products are either vegan, organic or cruelty free and some are all. We are constantly in process to improving to make all of our products meet all the criteria.